Yandex Turkey Begins Testing Ride-Hailing Service in Antalya
Forex - Yandex Turkey announced that it has started testing its ride-hailing application, Yandex Go, in Antalya.
According to the company’s statement, this service, which is currently available in urban areas and surrounding districts including Muratpaşa, Kepez, Konyaaltı, Döşemealtı, and Aksu, is planned to be expanded in the future. Antalya has become the first city in Turkey to experience this platform.
Starting to operate in test mode, Yandex Go aims to optimize its processes and operations by providing a high-quality experience for both users and partner drivers. Semih Altuğ, Country Manager of Yandex Go Turkey, stated: “We are very excited to introduce our service to the Turkish market. Our top priorities include comfort, safety, and affordability. In this way, we aim to provide the best solution for everyone in Turkey. With advanced security features and technologies, Yandex Go aims to enhance the experiences of both users and drivers during their travels. We believe that the Turkish public will appreciate the functionality and features integrated into our service.”
The Yandex Go mobile application can be downloaded for free in Turkish, English, and many other languages for both iOS and Android. After downloading the application, users can request a vehicle by entering their destination, allowing the platform's algorithms to calculate the estimated fare in advance. When the location feature is enabled, the service detects the user's location and finds the nearest driver who can arrive the fastest. Currently, payments can be made in cash or by card through a terminal inside the vehicle.
Since Yandex Go maintains constant communication with its partner drivers providing ride services, users can contact the dedicated support team via the mobile application when they have questions, need more information, or forget something in the vehicle. As an additional quality control method, the Yandex Go application allows users to rate each trip. Consequently, drivers with low ratings may have their access to the service restricted for a certain period.
The Yandex Go application uses smart ride-hailing systems in addition to mapping, route planning, and navigation. These technologies reduce the time a driver spends searching for customers, traveling to the next customer, or taking the customer to their destination. Drivers receiving ride requests one by one can transition to their next customer while completing the current ride, which reduces the distance traveled by the vehicle and helps alleviate traffic congestion in the city. The efficient route planning and similar technologies utilized by Yandex Go allow drivers to use their time effectively while providing passengers with predictable and affordable services.
Yandex Go does not operate its own vehicles or drivers and does not provide transportation services directly. Instead, Yandex Go collaborates with local vehicles and drivers who provide independent transportation services with licensed drivers.